troponin i Privacy Policy

When you register for a troponin i account, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment details such as your GCash number or Philippine bank account information. We also collect identity verification documents when required by our Know Your Customer process, such as a government-issued ID like a PhilSys card, passport, or driver's licence. As you use the platform, we automatically collect technical data including your device type, browser version, IP address, session timestamps, and gameplay activity logs. This usage data helps us maintain platform security, detect irregular activity, and improve the overall member experience. We do not knowingly collect personal information from individuals under the age of 21, and any account found to belong to an underage person will be closed immediately and any balance refunded to the verified payment source.

The personal information we hold is used to create and manage your account, process deposits and withdrawals in Philippine Pesos, verify your identity in line with our legal obligations, and deliver the entertainment services you have signed up for. We also use your data to send you transaction confirmations, service notifications, and, where you have opted in, promotional communications about offers available on the platform. Gameplay and session data is used to monitor for problem gambling indicators, enabling us to offer responsible gaming tools and interventions where appropriate, consistent with our commitment to player welfare in the Philippines. We conduct fraud prevention and anti-moneylaundering checks using your data as required by Philippine law, and the results of these checks may affect your ability to access certain platform features. We retain personal data only for as long as is necessary to fulfil the purposes described in this policy or as required by applicable legal and regulatory retention obligations.

troponin i does not sell, rent, or trade your personal information to any third party for marketing purposes. We share your data only where it is strictly necessary: with payment processors and financial institutions that facilitate your PHP deposits and withdrawals, with identity verification and fraud prevention service providers operating under confidentiality agreements, and with regulatory or law enforcement authorities when we are legally required to do so under Philippine law. Any third-party service provider who receives your personal information is contractually bound to handle it only for the specific purpose for which it was shared and to maintain appropriate security standards. We may also disclose data in connection with a merger, acquisition, or transfer of the platform's operations, in which case we will notify affected members and ensure the receiving entity assumes equivalent data protection obligations. We do not transfer your personal information outside of the Philippines except where required by a payment network operating internationally, and in such cases appropriate safeguards are in place.

We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the troponin i platform is encrypted using industry-standard TLS protocols, and sensitive account data is stored in encrypted form on secured servers. Access to personal data within our organisation is restricted to personnel who require it to perform their role, and all such personnel are bound by confidentiality obligations. We conduct regular internal reviews of our data handling practices and security infrastructure to identify and address potential vulnerabilities. In the event of a personal data breach that is likely to result in harm to affected members, we will notify the relevant authorities and affected individuals in accordance with the timelines and requirements set out under the Data Privacy Act of 2012. While we take these measures seriously, no system is entirely immune to security risks, and we encourage members to protect their own accounts by using a strong, unique password and enabling any available two-step verification features.

As a data subject under Philippine law, you have the right to be informed about how your personal data is being processed, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete information in your account records. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of your data where processing is no longer necessary or lawful, and the right to data portability where technically feasible. To exercise any of these rights, you may log in to your account and use the available account management tools, or contact our support team directly with your request; we will respond within the timeframe required under applicable Philippine data protection regulations. Where you have given consent to receive promotional communications, you may withdraw that consent at any time through your account notification settings without affecting the lawfulness of any processing that took place before your withdrawal. troponin i will not discriminate against any member for exercising their data rights under this policy.

The troponin i platform uses cookies and similar browser storage technologies to maintain your login session, remember your preferences, and collect aggregate analytics data that helps us understand how members navigate the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and payment processing. Analytics cookies collect anonymised data about page visits, session duration, and feature usage, and this information is used solely to improve the platform's design and performance for Filipino members. We do not use third-party advertising cookies or share cookie data with external advertising networks. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may limit your access to certain platform features. For more information about the specific cookies used and their purposes, you may contact our support team through your registered account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way troponin i handles your personal information, you may contact our data protection team by logging in to your account and submitting a support request, or by emailing [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe and will escalate matters to our designated Data Protection Officer where required under Philippine law. This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable legal requirements; when we make material changes, we will notify registered members via the email address associated with their account and update the effective date at the top of this page. Continued use of the platform after a policy update constitutes your acknowledgement of the revised terms. We encourage you to review this page periodically so that you are always informed about how your personal information is being handled. For general questions about the platform, you may also visit the FAQ page.